FAQ
Quick answers to the questions we get most. Can’t find yours? Email support@nuhale.com — a real person replies within 24 hours on business days.
Orders & Shipping
How long does shipping take?
Orders are processed in 1–3 business days. U.S. orders typically arrive within 5–10 business days; Canada, UK, Australia and New Zealand within 7–14 business days. You’ll get a tracking link by email as soon as your order ships.
How much is shipping?
Shipping is free on every order. We ship to the United States, Canada, the UK, Australia and New Zealand.
Can I change or cancel my order?
If your order hasn’t shipped yet, yes — email us within 12 hours at support@nuhale.com and we’ll do our best.
My tracking hasn’t updated — what now?
If tracking hasn’t moved for more than 5 business days, contact us and we’ll investigate immediately. If a package is lost, we’ll make it right.
Products & Guarantee
What if it doesn’t work for me?
You’re covered by our 30-day money-back guarantee. Email us and you’ll get a full refund — no hoops, no fine print. See the Refund Policy for details.
How do you ensure quality?
We work exclusively with vetted manufacturing partners who test for purity and potency. Clean formulations, honest doses, no unnecessary fillers or artificial colors — that’s the standard behind every Nuhale product.
Are your products safe?
Our products are dietary supplements, not medicine — they’re not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare professional before starting any new supplement, especially if you’re pregnant, nursing, or taking medication.
My order arrived damaged. What now?
Send us a photo within 7 days of delivery and we’ll ship a free replacement or refund you in full — no return needed.
